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Programme Coordinator
This role will be based in London, Hybrid working is available
Chiltern Railways is part of the Arriva group, one of the leading providers of passenger transport in Europe. Chiltern Railways operates commuter/regional rail passenger services from its Central London terminus at London Marylebone along the M40 corridor to destinations in Buckinghamshire, Oxfordshire and Warwickshire, as well as long-distance services to the West Midlands along two routes.
The role will support in meetings, ensure reports are completed accurately in line with agreed deadlines and processes are followed. They will provide guidance and assistance to colleagues on documentation, requirements and project planning.
Deliver, accurate, compelling reporting on all projects and programmes accurately and in line with agreed deadlines highlighting risk and opportunity
Work effectively with internal and external colleagues and stakeholders to drive accountability for delivery and provide constructive support and challenge where required
Attend and provide administrative support for programme and project governance meetings
Support and/or produce project plans for a range of projects and programmes
Analyse, monitor and track project delivery and escalate as required
Support the continuous improvement of reporting, processes and policies
Manage project filing, documentation and adherence to process and governance
Arrange and take minutes at meetings as required
Update internal communications channels and systems
Build positive relationships across the business, including but not limited to, procurement, finance, IT, HSSE and infrastructure teams to support the delivery of projects on time and within budget.
Ensure appropriate activity is in place for transition to BAU
Support the training and development of colleagues to improve the project management capability within the business
Actively promote and support the development of the Programme team within the business
Engage with and share best practice across the Arriva UK Trains group
Experience:
Experience of providing administrative support to projects and programmes
Diary management, minute taking and document management
Experience of delivering accurate high quality periodic reporting
Experience of producing project plans desirable
Skills and Competencies:
Experience of project and programme management principles and/or relevant qualification
Proactive self starter who can work independently as well as part of a team
Problem solver who enjoys identifying and implementing solutions
Ability to build positive relationships with colleagues from across the business
Intermediate Excel / MS Project / PowerPoint
Understanding of basic risk management
Ability to produce accurate and concise meeting minutes
Strong attention to detail and time management skills to deliver engaging reporting to clear deadlines
An understanding of financial reporting
Effective and persuasive written and verbal communication style and work effectively under pressure
At Chiltern , we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter.
We offer a competitive salary and benefits package, a culture of respect, challenge and innovation – with excellent opportunities for growth and development.
Our benefits include:
- All active staff and their eligible partners/dependants are entitled to free standard class leisure travel on Chiltern Railways, Cross Country, Arriva Rail London, Grand Central and NEXUS
- Active staff are also entitled to residential and duty standard class travel on all of the above services
- Defined Benefit Pension Plan
- Arriva Village - access to online benefits and discounts
- Cycle to Work Scheme
- Employee Assistance Plan
- Physio Line - We offer complementary 24-hour physio for everyone
- Health Shield - Health Shield provides an affordable healthcare cash plan offering a wide variety of benefits including dental, optical, and physiotherapy
- Eye Care - You’re entitled to free eye tests and if you need glasses for computer use we will pay up to £80.00 towards your lenses and frames
- We offer 25 days annual leave as well as statutory holidays
- Flexible working
- Support - Peer Support, Samaritans, and Railway Chaplains
At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success..
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