$ads={1}
Traincrew Controller
Banbury
Chiltern Railways is part of the Arriva group, one of the leading providers of passenger transport in Europe. Chiltern Railways operates commuter/regional rail passenger services from its Central London terminus at London Marylebone along the M40 corridor to destinations in Buckinghamshire, Oxfordshire and Warwickshire, as well as long-distance services to the West Midlands along two routes.
The Traincrew Controllers look after the resourcing of train crew to trains during service distruption or any other ad-hoc requirement. The Train-crew Resource Controllers also look after the ad-hoc rostering (i.e. covering vacant turns) of the unsupervised train crew depots at Stourbridge, Moor Street and Banbury once the base roster has been displayed.
Liaise with CR depots, Network Rail and other departments on day to day train crew service related issues
Ensure train crew resources are effectively utilised for delivery of the CR train plan
Co-ordinate resources with train crew and depots during out of course train running or service disruption
Update Compass log with train crew related issues including reasons for sickness
Negotiate short term hire of train crew with other TOCs in the event of shortage or for route knowledge purposes etc
Refer to train crew diagrams, schedule cards and daily alteration sheets as necessary to ensure CR train plan is followed
Update IRMA to inform and reflect any alterations
Ensure simplifiers for following day(s) are annotated with driver diagram number and distribute when complete
Monitor portable head and tail lamp status and arrange redistribution as required
Maintain an up-to-date driver and train manager daily roster appearance sheet
Experience working within a rostering or control environment
Experience working with TRUST, TMIS, COMPASS, CCF & other industry applications
Good understanding of Traincrew or Logistics terms and conditions and working parameters
Retain and recall safety-related information, including that which will only be used in emergencies.
Excellent Listening Skills
Good Problem Solving Skills
At Chiltern , we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter.
We offer a competitive salary and benefits package, a culture of respect, challenge and innovation – with excellent opportunities for growth and development.
Our benefits include:
- All active staff and their eligible partners/ dependents are entitled to free standard class leisure travel on Chiltern Railways, Cross Country, Arriva Rail London, Grand Central and NEXUS
- Active staff are also entitled to residential and duty standard class travel on all of the above services
- Defined Benefit Pension Plan
- Arriva Village - access to online benefits and discounts
- Cycle to Work Scheme
- Employee Assistance Plan
- Physio Line - We offer complementary 24-hour physio for everyone
- Health Shield - Health Shield provides an affordable healthcare cash plan offering a wide variety of benefits including dental, optical, and physiotherapy
- Eye Care - You’re entitled to free eye tests and if you need glasses for computer use we will pay up to £80.00 towards your lenses and frames
- We offer 25 days annual leave as well as statutory holidays
- Flexible working
- Support - Peer Support, Samaritans, and Railway Chaplains
At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success..
$ads={2}
